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Terms and Conditions

These terms govern the provision of services by Irth Tech FZE LLC and apply to every engagement unless varied in writing. Last updated: 8 August 2026.

1. Engagement

An engagement is created when the client accepts our written scope and fee quotation in writing. The scope document, together with these terms, forms the agreement between us. Work outside the agreed scope is chargeable and will be quoted separately before it is undertaken.

2. Our services

We provide the services described in the accepted scope, exercising reasonable skill and care. We do not provide legal, tax, audit, financial or investment advice, and nothing we supply should be relied upon as such.

3. Client responsibilities

The client is responsible for providing accurate, complete and genuine information and documents, for responding to requests in good time, and for the accuracy of any information submitted to an authority on the client's instruction. Delays caused by incomplete or inaccurate client information are not our responsibility.

4. Authorities and outcomes

Applications to government authorities are decided by those authorities. We do not control and cannot guarantee any approval, licence, visa, registration, account or processing time. Estimated timelines are indicative only.

5. Fees and payment

Fees are as stated in the accepted quotation and are payable in UAE Dirhams by bank transfer, cheque or card. Unless stated otherwise, 50% is payable on acceptance and the balance on completion. Government and authority charges are additional and payable at cost. Invoices are due within 14 days. We may suspend work on overdue accounts. Cash is not accepted.

6. Refunds

Professional fees are refundable in proportion to work not yet performed if an engagement is cancelled before completion. Government fees, authority charges and third-party costs already incurred are non-refundable, as they are not recoverable by us.

7. Confidentiality

Each party will keep the other's confidential information confidential and use it only for the purposes of the engagement. This does not apply to information that is public, independently known, or required to be disclosed by law or by a competent authority.

8. Intellectual property

For technology engagements, intellectual property in deliverables created specifically for the client transfers to the client on settlement of the final invoice. Pre-existing materials, tools and know-how remain ours, and the client receives a perpetual, non-exclusive licence to use them to the extent embedded in the deliverable.

9. Liability

Our total liability arising out of any engagement is limited to the professional fees paid by the client for that engagement. We are not liable for indirect or consequential loss, loss of profit, or loss arising from the decision of any government authority, financial institution or other third party. Nothing in these terms limits liability that cannot lawfully be limited.

10. Term and termination

Either party may terminate an engagement on written notice. On termination the client pays for work performed and costs incurred up to that date, and we return the client's documents and records.

11. Compliance

We may decline or discontinue an engagement where required client identification is not provided, where sanctions or financial crime concerns arise, or where the requested work falls outside our scope. Our compliance statement forms part of these terms.

12. Governing law

These terms are governed by the laws of the United Arab Emirates, and the competent courts of the United Arab Emirates have exclusive jurisdiction.